Something nice happened……

Greeting loyal readers. For once this blog  is not about Me and Nellie but about brother. Last year mummy and daddy gave brother an HP lap-top for the purposes of gaming and going of facebook school work and study.  Well, just after its warranty expired, the inside of the computer, something called a “motherboard” fried.  It was very exciting, smoke and flames came out of the key board.  Mummy was very annoyed as she said it wasn’t that old and a lap-top should last longer than 15 months.  New Zealand has quite strict consumer laws and she muttered something about the computer “not being fit for the purpose it was purchased”. So, she got on the phone and contacted HP help desk, far faraway is sunny Costa Rica.  Considering We live in New Zealand, mummy says it is a long, long way from here. Me and Nellie do not know where Costa Rica is and We really don’t care.  Well, today the new replacement lap-top arrived.  Brother is happy and so is mummy because it means he stops using her very elderly, slow computer which never seems to function very well after brother has been on it.  So, thank you Hewlett-Packard help-desk for all your help.   Love Nellie and Jasper.

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11 Responses to Something nice happened……

  1. Dogs N Pawz says:

    So glad brother got a new computer! Our sister had a brand new laptop and a friend of hers sat on it and busted it:( Mom was not very happy to say the least!

  2. Will and Eko says:

    Less frustration at the computer means more play time for you two – everybody is a winner.

  3. catchatcaren says:

    Gotta tell you. I have two HPs and I don’t love them!!! I have spoken to people all over the world on their Help Desk. Glad you had good results!

  4. Kyla says:

    The problem started when HP bought Compaq. HP used to mean real quality and innovation-not now.

  5. Katie says:

    New computers are so exciting! Have fun 🙂

    Oink oink,
    Katie and Coccolino the mini pig

  6. So glad you got it sorted and a new lappy was sent. Tell mommy or brother that they should get a lap-desk for it, as I bet brother likes to move his lappy on his lap or on his bed blanket etc, and that can make the computer overheat real easily and cause major damage later on (trust me I learned the hard way). I have the same problem with my little brother, every time he NEEDS to use it for some reason or other, it is somehow slower then it was before :S

  7. That was the main issue, for brother never moved his old lap-top. It stayed in the same place all the time, which was on the coffee table in the main living room. He never took it to bed, as he was not allowed to. Mummy and daddy can be very strict about such things. They say that computers and televisions are not allowed in bedrooms. Love Nellie and Jasper.

  8. Oh a new compawter – that’s great!!! Wish we had a new one too – the old isn’t the same since we “repaired” him with the hair dryer ;o)

  9. New computer brings happier days

  10. Dougall says:

    Hey, that is funny my peep’s HP laptop also died (not quite as dramatically as your Brother’s) not long after the warranty ran out… Maybe it is a conspiracy!

  11. Zena says:

    Great when companies honour their promises re: products.

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